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Traditionally, people receive a utility bill at the end of the month for all of the electricity they used in the past 30 days.

PREPAID BILLING works the opposite way. The program allows you to choose how much and how often you want to pay before you use the electricity.

Think of prepaid billing the same way as you do putting gas in your car - you pay for it before you use it. You can purchase small amounts every few days or "fill up" the tank and not worry about it for several weeks. When your supply is low, you simply purchase more.

Because you pay for the electricity in advance, the prepaid billing program does not require its users to have a deposit, and there are no monthly bills, late fees or connect/disconnect fees.

The program also saves money!  In similar programs across the country, prepaid billing participants typically see a 10-12% reduction in their monthly electric costs (as they become more aware of their actual usage).

WHO CAN PARTICIPATE IN THE PROGRAM?  Rusk County Electric members receiving electric service under the residential rate. You must sign up for a prepaid account at one of our offices and register thru Smarthub.

HOW DOES IT WORK?  You purchase electricity before you use it. Payments can be made when you want to; either online, over the phone, or in person at one of the RCEC offices. When your account gets below $50, you will get an alert by text or email that lets you know it's time to reload your account.

HOW MUCH DOES IT COST TO SETUP A PREPAID BILLING ACCOUNT?  There is a one-time enrollment fee of $50 to set up a prepaid account. Simply get started with your $50 enrollment fee, a $50 payment to your account and a $5 membership fee, a total of $105.

WHAT IF YOUR ACCOUNT RUNS LOW?  Prepay is a self-managed program. You will receive a low balance notice once credit gets below $50. This will give you time to purchase power before the meter actually stops.  If you do not purchase more power, the meter will stop, and the power will turn off. Once a payment is made, your power will reconnect automatically when your prepaid balance is $50 or more.

HOW CAN YOU CHECK YOUR BALANCE?  You can check your balance with your Smarthub account.

For more information concerning PREPAID BILLING, contact us at 903-657-4571.